Convention Services: Frequently Asked Questions

The Philadelphia Convention & Visitors Bureau’s (PHLCVB) award-winning Convention Services department works to make your Philadelphia meeting a success. The following are some answers to common questions that can assist you in your planning.

Q: How can I obtain photos for presentation and/or print material?
A: You can access free, high-resolution photos online at www.discoverPHL.com/photos(you will need to register to download the images, but registration is fast and free). See How to Use the Photo Library (PDF).

Q: Can I download all the Convention Services “One Sheet” documents?
A: Yes. Click here to download all eight one-sheet documents (Digital Services Kit introduction, Attendance Building Tools, Destination Promotion, Promotional Tools, PHLCVB Resources, Housing Programs, Welcome Program and Transportation). Much more information can be found in the Convention Services pages.

Q: Can you suggest or provide me with off-site venues?
A: A searchable list of special event venues and contact information can be found on our website at DiscoverPHL.com/venues. The list can easily be broken down by capacity and event type. Find more information on our City Logistics page.

Q: How can my attendees obtain copies of the Philadelphia Official Visitors Guide?
Convention attendees can find out what’s hot, what’s happening, and what not to miss in the City of Brotherly Love by checking out the Philadelphia Official Visitors Guide online.This guide also can be found in hotel rooms, at concierge desks or by asking local hotels’ services departments for a small complimentary supply. If larger quantities are needed, please call the PHLCVB at 215-636-3321 to request to pick up guides from our offices. ThePHLCVB can also use your company’s UPS/FED EX account numbers to ship guides to you.

Q: How do I  order a copy of the Philadelphia Professional Planners Guide?
A: Your primary source for everything you need to plan a meeting, convention, trade show or group excursion is on our Planners Guide page.

Q: Where can I find information on airport transportation and shuttles?
A: See our Visitor Basics + Transportation page.

Q: How can I get giveaways?
A: Corporate gifts and inexpensive giveaways can be purchased at the gift shop at the Independence Visitor Center (800-537-7676), the gift shop at the Pennsylvania Convention Center or from one of our member organizations. The PHLCVB does not provide giveaways.

Q: How can I learn more about multicultural Philadelphia?
A: Through the PHL Diversity Business Development Division at PHLdiversity.com.

Q: Where can I get additional support for my life sciences convention? Or sports event?
A: Our other business development divisions, PHL Life Sciences and PHL Sports, offer unique support for your varied needs.

Q: Where can I find a calendar of events for Philadelphia?
A: This information can be found on our Events listing page. Upcoming major conventions also can be viewed on this page

Q: How can I obtain a video for my presentation?
A: See videos for easy download on our video page or our YouTube page. Promotional videos also are available in Secam, PAL and CD formats by contacting marketing@discoverPHL.com.

Q: How do I organize a “fun run” for my organization?
A: You can download the appropriate forms online at www.phila.gov/forms/pdfs/special_events_policy_request.pdf.

Q: How can I get help with marketing and PR for my event?
A: Our Convention PR + Marketing Plan offers detailed, step-by-step instructions to boost your attendance as an interactive web page or a downloadable and printable PDF brochure.

Q: How can I access the latest Convention Services information?
A: The Convention Services Department lives online within our Digital Services Kit at discoverPHL.com/dsk.

Q: How do I get quick access to a complete list of meeting resources?
A: This can be done online via our Digital Services Kit at discoverPHL.com/dsk.

Q: Do you offer a website with Philadelphia information for our attendees that we can link to on our meeting website?
A: You can use our general meeting microsite as a link on your meeting website. Larger conventions may be eligible for a custom microsite, such as this.

Q: Do you have any discounts for convention delegates?
A: Yes, we offer an extensive PHL Deals program highlighting exclusive deals from PHLCVB members. All promotions offered through the PHL Deals program are featured on www.discoverPHL.com/deals/special and are also promoted through tailored websites and electronic communications to attendees.

Q: How do I obtain a letter from the Mayor or Governor welcoming my attendees to Philadelphia?
A: Organizations or associations may use these links to request a proclamation or letter of welcome from the Governor of Pennsylvania or Mayor of Philadelphia.

If you would like to invite the Mayor of Philadelphia to be part of your convention, please use this schdeduling form.


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