Customer Satisfaction

Size Matters; But Service Matters Even More

Our event services team at the Pennsylvania Convention Center will partner with you and your suppliers to ensure prompt and attentive service. You’ll have one point of contact who will assist you from beginning to end. You can count on our experienced event managers and helpful staff to effectively deliver on our commitment to make all your hard work a resounding success.

The Center’s successful Customer Satisfaction Agreement guarantees:

  • Streamlined load-in and efficient set-up and breakdown
  • Overall improved efficiency
  • Coordinated services by a highly-trained, diverse workforce
  • Flexible work rules allowing booths up to 600 square feet to be assembled by exhibitors and allowing most power tools
  • New “8 Straight” policy establishes straight time paid for the first 8 hours (M–F), saving you money.

Learn more about improvements at the Pennsylvania Convention Center:


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