COVID-19 Travel Resources and Reopening Guidelines

Plan Your Philadelphia Meeting with Confidence

November 12, 2020

When you and your attendees are ready to convene again, do so with confidence knowing that many of Philadelphia’s venues, hotels, caterers, and other event services companies have reimagined their capabilities and instituted new guidelines in order to accommodate safe, socially distant in-person events and hybrid meetings. These businesses have also taken the PHL Hospitality Health Pledge, joining attractions, restaurants, and visitor services organizations throughout the city that have committed to upholding enhanced health and safety standards in compliance with local, state, and national guidelines.

Philadelphia’s largest event venue, the Pennsylvania Convention Center, has achieved Global Biorisk Advisory Council (GBAC) Star Accreditation — making it one of the largest venues on the East Coast to achieve what is considered the gold standard for safe venues — as a result of sweeping protocol updates and building improvements to continue to provide the finest customer service and address the specific needs of customers. The Center subscribes to VenueShield™, an ASM Global-established venue cleaning protocol that works with over 400 products that include the recommended requirements for disinfecting various surfaces. Additionally, the Pennsylvania Convention Center’s Deep Clean program addresses high traffic and touch areas, hand hygiene, team training, employee personal protective equipment, contactless entry, and housekeeping staff dedicated to increased sanitization efforts. KONE UV Light Sanitization systems have been installed on escalator handrails to kill viruses, and advanced plasma air purification technology is being utilized for larger spaces with UV fixtures for smaller spaces throughout the building.

The Center has also introduced several building and technology upgrades which aid in the broadcasting of virtual or hybrid events. New meeting A/V devices allow a presenter to wirelessly connect their own device to the monitor or screen, eliminating the need to touch cables, physically connect computers, or to insert USB drives. Hardwired internet is also available in rooms where event services technology provides webcasting or web-conferencing services, ensuring a strong, reliable connection to your attendees around the globe. A full reactivation plan for the Pennsylvania Convention Center is available to be viewed online and also includes helpful tips for planning a safe in-person or hybrid event, including recommendations for attendee flow, exhibit booths, arrival and departure, and more. For more assistance in planning an event at the Pennsylvania Convention Center, be sure to connect with the Philadelphia Convention & Visitors Bureau’s Sales and Services team.

A recent socially distanced in-person meeting held at the University City Science Center's Quorum. Photo by Ben Bowens.

For smaller in-person or hybrid events, consider one of Philadelphia’s hotels or other meeting and event venues which have also instituted enhanced protocols in the interest of health and safety for your attendees. In West Philadelphia, sandwiched between the campuses of the University of Pennsylvania and Drexel University, the University City Science Center’s meeting space, Quorum, has introduced new tactics and protocols to safely host in-person meetings. Socially distanced floor plans, complete with dedicated entry and exit points, and mask requirements are just some of the solutions being exercised at the space, in addition to the ability to host video conferencing for meetings that need to reach an audience outside of the room.

A meeting room at the new Hyatt Centric Center City Philadelphia. Photo courtesy of the Hyatt Centric Center City Philadelphia.

One of the newest hotels to join Philadelphia’s ever-expanding portfolio is the Hyatt Centric Center City Philadelphia. The first of Hyatt’s lifestyle brand to open in Philadelphia, the Hyatt Centric is home to 232 rooms and over 5,000 square feet of customizable meeting and event space. The second floor meeting space is divided into seven rooms of varying sizes, with each room equipped with state-of-the-art audio/visual technology including microphones and smart TVs that can all be controlled with your phone. The contactless meeting experience even extends to food service, with built-in induction counters and refrigerators available in each room. The property also subscribes to Hyatt’s Global Care & Cleanliness Commitment, which includes enhanced cleaning procedures, mask requirements in public areas, food safety protocols, and more.

The meeting rooms at the Canopy by Hilton Philadelphia include built-in large screen TVs as well as large projectors and screens. Photo courtesy of Canopy by Hilton Philadelphia.

Another new hotel offering safe, hybrid meeting experiences is the Canopy by Hilton in Philadelphia’s Market East development — just steps away from the Pennsylvania Convention Center, Reading Terminal Market, and Fashion District Philadelphia. There, meetings can be hosted in one the hotel’s four stylish meeting rooms, which come equipped with a large screen TV and a projector with a large retractable screen, as well as other modern technology solutions. The Canopy’s partnership with the audio/visual experts PSAV will help virtual or hybrid meetings reach audiences around the globe with a state-of-the-art connectivity package. Hilton’s CleanStay program ensures those attending the meeting in-person are kept safe with a wide range of enhanced cleaning protocols applied to meeting rooms, guest rooms, public areas, and everywhere in between.

loews meeting room
Photo courtesy of Loews Philadelphia Hotel.

Just across 12th Street, the Loews Philadelphia Hotel offers virtual and hybrid meeting solutions as part of their StreamLine by Loews program, which is divided into two sets of experiences: ‘Virtual Meetings Your Way’ or ‘The Virtual Presentation Stage’. The former allows planners to move events of varying sizes into a completely virtual or hybrid format while still taking advantage of in-hotel accommodations and features, whereas the latter offers well designed, technologically advanced studio spaces prepared by their production partners at PSAV that are perfect for global broadcasts. The Loews’ extensive list of ‘Welcoming You Like Family’ health and safety protocols will also be applied to meetings and events.

Philadelphia’s commitment to health and safety also extends to local caterers who are adjusting to the new landscape by devising solutions for meals at events. 12th Street Catering is offering a collection of “Celebration Boxes” and other individual, pre-packaged meals featuring the same gourmet dishes and ingredients offered through their traditional catering menus. Similarly, DiBruno Bros. Events & Catering is offering classic and premium boxed meals that are perfect for any event, as well as a delivery and pick-up menu featuring meals made with local ingredients. DiBruno Bros. is also taking the necessary precautions to ensure the health and safety of their staff and your attendees, as outlined here.

For more information on Philadelphia’s commitment to health and safety and for a full list of PHL Hospitality Health Pledge partners, click here. For assistance booking an event in Philadelphia or utilizing some of the services outlined above, contact the PHLCVB Sales team or submit an RFP.

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