Dear Customers and Stakeholders,

It has been a remarkable week in Philadelphia, especially for the future of the Pennsylvania Convention Center, with a razor focus on delivering positive experiences to all of our customers! Please take a few minutes to read this important opinion piece from the Chairman of the Pennsylvania Convention Center Greg Fox.

Last week, the convention center, under professional management of SMG, delivered an exceptional experience to the American Academy of Neurology – the largest meeting of its kind in the world with 13,000 attendees; nearly 50% international. And this week, under the new Customer Satisfaction Agreement (CSA), the center hosts BIO World Congress on Industrial Biotechnology, with 40% global attendance.

Real change is being made here in Philadelphia, bringing positive national and global recognition to the city. We will continue to update you as things progress and how the new CSA will impact show management, show contractors, your vendors and exhibitors. In the meantime, please contact me with any questions.

Sincerely,

Jack Ferguson
PHLCVB President & CEO