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Let the PHLCVB provide you with the best possible housing experience in Philadelphia.

The Philadelphia Convention & Visitors Bureau (PHLCVB) has partnered with Experient housing experts who provide our city-wide convention groups with total housing management. This partnership is designed to take the guesswork out of the housing process. Our goal is to ensure that you and your attendees experience the very best Philadelphia has to offer.

Experient

Experient is also the official housing services provider for Dallas, New Orleans, Orlando, St. Louis, Tampa and Vancouver.

Should you choose to select this service, Experient will review your hotel contracts, set up individual room blocks and sub-blocks and manage your hotel inventory with participating hotels for accuracy and quality assurance. Experient’s friendly and knowledgeable call center agents have a vast knowledge of Philadelphia to assist callers with new reservations, questions and changes — making the reservation process easy.


SERVICES YOU CAN EXPECT

  • Industry competitive rates
  • Room reservations via the internet, 24 hours a day, 7 days a week
  • Customer Service Call Center
  • Immediate electronic confirmations
  • Room block management
  • Real-time online web access and reporting, 24 hours a day, 7 days a week
  • Customized website
  • Dedicated housing coordinator to oversee the room block and manage the reservation process with each contracted hotel
  • Specialty coordinators to handle exhibitor, group, staff and VIP blocks

OPTIONAL EXPERIENT SERVICES

  • Advance and on-site registration
  • Sales lead management technology and services
  • Interactive products & services
  • Meeting management logistics
  • Premium & promotional products
  • Supplier management
  • Marketing consultation & graphic design
  • Manage available inventory after cut-off through Advance Reservation Systems, Inc. (ARES)

FIND OUT MORE

 

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