Start at PHL Visitor Centers

Independence Visitor Center in the city's Historic Mile district provides everything from city maps to multilingual representatives to free tickets to attractions.

Helping you make great memories

Start at the Independence Visitor Center.

Independence Visitor Center is the first stop to start your experience in the Greater Philadelphia Region. Speak to our multilingual Visitor Service Representatives, pick up maps and brochures or purchase tickets to more than 100 tours and attractions. This is the only place to pick up free timed tickets for tours of Independence Hall. Head to the corner of 6th & Market Street for more information or call 800-537-7676.

From where to go, what to see and how to get there, the Visitor Center has you covered.The world-class, multilingual Visitor Service Representatives at the Visitor Center can help plan an unforgettable trip. Make hotel reservations, enjoy free historical films and explore the National Park’s exhibit space all at the Visitor Center. The Visitor Center also offers hundreds of maps and brochures for top attractions, museums, restaurants and shopping districts throughout the region. And, if you’re looking for a souvenir that’s uniquely Philadelphia, stop into the Independence Store the official gift shop of the Philadelphia region located just inside the Visitor’s Center Market Street entrance.

Hungry? Get a snack at the Café Independence and take advantage of the free WiFi available throughout the entire building. Or enjoy lunch at Crosswalk Café, the Visitor Center’s seasonal outdoor café the lawn from the Visitor Center.

And, if you’re in town for a convention, the Independence Visitor Center has a Visitor Service Representative desk conveniently located in the Pennsylvania Convention Center get expert advice and purchase tickets right at the Convention Center.

Check out or call 1-800-537-7676 to speak to a live Visitor Service Representative.


Sister Cities Park Café and Visitor Center
18th Street and Benjamin Franklin Parkway

Sister Cities Park Visitor Center is a gateway to the mile-long stretch of first-class museums and attractions that give life to the Parkway. While you’re there, explore the garden, sail a toy boat in the pond or grab a bite to eat.  Open daily from 9:30 a.m. to 5:30 p.m.

City Hall Visitor Center
City Hall, Room 121

Located in the true center of Philadelphia, the City Hall Visitor Center’s knowledgeable staff invites visitors to experience one of the City’s most iconic buildings. While you’re there, pick up tickets for a tour of City Hall and experience a breath-taking, panoramic view of Philadelphia from the top of City Hall’s clock tower. Open daily from 9 a.m. to 5 p.m.

Fairmount Park Welcome Center in LOVE Park
16th Street and JFK Boulevard

Fairmount Park Welcome Center invites visitors to explore LOVE Park and the celebrated LOVE sculpture. Tickets to all tours and attractions and LOVE Park souvenirs are available at this location.

Pennsylvania Convention Center
1101 Arch Street
Our dedicated concierge staff is on-site during select events and conventions to welcome visitors to Philadelphia and offer expert advice on where to go, what to see and what to do while in town.

Shopping at Macy’s? Pick up a Savings Pass at their Visitor Services Desk

Macy’s Center City Visitor Center
13th and Market streets
Located in the historic Wanamaker building, Macy’s Center City Visitor Center provides information on Macy’s, the historic John Wanamaker building and the city of Philadelphia and surrounding areas. An added perk to any international or out-of state visitor is Macy’s 10% visitor savings pass. Stop by Macy’s Center City Visitor Center to pick up your visitor pass, then enjoy a 10% discount in addition to tax-free shopping on clothing and shoes. Valid I.D. is required.

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